Privacy Policy




The existence of this Privacy Policy is a real commitment from PT. Ide Picup Group is to respect and protect any personal data or information of users of the thefepi or www.thefepi.co.id Applications, their derivative applications, as well as the PT. Ide Picup Group (hereinafter referred to as "Application").

This Privacy Policy (along with the terms of use of the PT. Ide Picup Group Application as stated in the Terms & Conditions and other information contained in the Application) establishes the basis for obtaining, collecting, processing, analyzing, displaying, transmitting, opening, storing, changing , deletion and/or all forms of management related to data or information that identifies or can be used to identify Users that Users provide to PT. The Ide of the Picup Group or the PT. Idea Picup Group collects from Users and third parties (hereinafter referred to as "Personal Data").

By clicking "Register" (Register) or a similar statement on the registration page, the user declares that the personal data provided is true and valid data, the User acknowledges that he has been informed and understands this Privacy Policy and gives his consent to PT. Ide Picup Group is to obtain, collect, process, analyze, display, transmit, open, store, modify, delete, manage and/or use such data for the purposes as stated in the Privacy Policy.

A. Collection and Collection of User's Personal Data

User data is collected by PT Ide Picup Group with the aim of processing transactions made by users, managing and streamlining the process of using the Application, as well as other purposes permitted by applicable laws and regulations. User Data collected is as follows:

  1. Data submitted independently by the User, including but not limited to data submitted when the User:

    1. create or update PT Ide Picup Group,, including usernames, email addresses, phone numbers, passwords, addresses, photos, and other information that can identify Users;

    2. contact PT. Ide Picup Group, including through customer service;

    3. fill out a survey sent by PT. Ide Picup Group or other parties officially appointed to represent PT. Ide Picup Group;

    4. interact with other Users through messaging features, product discussions, reviews, ratings, Resolution Center (as defined in the Terms and Conditions) and other interactive features (either one-way or two-way) contained in the Application;

  1. use the services on the Application, including detailed transaction data, including the type, amount and/or description of the product or service purchased, delivery address, payment channel used, transaction amount, transaction date and time, and other transaction details;

  2. fill in payment data when the User performs payment transaction activities through the Application, including but not limited to bank account data, credit cards, virtual accounts, instant payments, internet banking, retail outlets; and/or

  3. use features on the Application that require access permission to the relevant data stored in the User's device.

  1. Data recorded when the User uses the Application, including but not limited to:

    1. real or approximate location data such as IP address, Wi-Fi location and geo-location;

    2. data in the form of time from each User activity in connection with the use of the Application, including registration, login and transaction times;

    3. User usage data or preferences, including User interactions in using the Application, saved options, and selected settings. The data is obtained using cookies, pixel tags and similar technologies that create and maintain a unique identifier;

    4. device data, including the type of device used to access the Application, including hardware model, operating system and version, software, IMEI number, file name and version, language selection, unique device identifier, advertising identifier, serial number, device movement information, and/or cellular network information; and/or

    5. log data, including records on servers that receive data such as device IP addresses, access dates and times, application features or pages viewed, application work processes and other system activities, browser type, and/or applications or services third parties that the User uses before interacting with the Application.

  2. Data obtained from other sources, including but not limited to:

    1. data in the form of geo-location (GPS) from business partners PT. ide  Picup Group that helped PT. Ide Picup Group is to develop and provide services in the Application to Users, including payment service providers, logistics or courier partners, Application infrastructure, and other partners.

    2. data in the form of email, telephone number, name, gender, and/or date of birth of a business partner of PT. Idea Pickup Group where Users create or access PT. Ide Picup Group, such as social media services, or applications that use the application programming interface (API) of PT. Ide Picup Group or the one used by PT. Ide Picup Group;

    3. data from financial service providers, including but not limited to credit rating agencies or bureaus or the Credit Information Management Agency (LPIP);

    4. data from financial service providers (if the User uses specific features such as applying for a loan through the PT. Ide Picup Group Application/Application); and/or

    5. data in the form of emails from marketing service providers.

PT. Ide Picup Group may combine data obtained from these sources with other data in its possession.

B. Personal Data Usage

As previously mentioned, personal data that has been obtained and collected from users may be used by PT. Ide Picup Group for several things, namely:

  1. Process all forms of requests, activities or transactions made by Users through the Application, including for the purpose of sending products to Users.

  2. Provision of features to deliver, deliver, maintain and improve our products and services, including:

    1. offer, acquire, provide, or facilitate marketplace services such as homepage, search, search, product recommendation, PT. Ide Picup Group, insurance, financing, loans, and other products through the Application;

    2. allows the feature to personalize PT. Ide Picup Group, such as Shopping Cart, Wishlist and Favorite Stores; and/or

    3. perform internal activities required to provide services on the PT. Ide Picup Group, such as troubleshooting software problems, bugs, operational issues, conducting data analysis, testing, and research, and to monitor and analyze usage trends and activities.

  3. Helping Users when communicating with PT. Ide Picup Group, including for:

    1. examine and resolve User problems;

    2. direct User inquiries to appropriate customer service personnel to resolve issues;

    3. monitor and improve customer service response PT. Ide Picup Groups;

    4. contacting the User via email, letter, telephone, fax, and other communication methods, including but not limited to, to assist and/or complete the transaction process or problem solving process, as well as deliver news or other notifications in connection with the protection of User's Personal Data by PT. Ide Picup Group, including failure to protect User's Personal Data;

    5. use information obtained from Users for the purpose of research, analysis, development and product testing in order to improve the security of services on the Application, as well as develop new features and products; and

    6. Inform users regarding products, services, promotions, studies, surveys, news, latest developments, events and other information, either through the Application or through other media. PT. Ide Picup Group may also use this information to promote and process contests and sweepstakes, award prizes, and severe relevant advertisements and content about the services of PT. Ide Picup Group and its business partners.

  4. Monitor or investigate suspicious transactions or transactions indicated to contain elements of fraud or violations of the Terms and Conditions or applicable legal provisions, as well as take necessary actions as a follow-up to the results of monitoring or investigating these transactions.

  5. Under certain circumstances, PT. Ide Picup Group may need to use or disclose User’s Personal Data for law enforcement purposes or to fulfill the requirements and obligations of applicable laws and regulations, including in the event of a dispute or legal process between the User and PT. Ide Picup Group, or suspected criminal acts such as fraud or data theft.

  6. Facilitate merger transactions, sale of company assets, consolidation or restructuring, financing or acquisitions involving PT. Ide Picup Group.  

C. Disclosure of User’s Personal Data

  1. Commitment of PT. Ide Picup Group is to maintain the confidentiality of the personal data of its user and ensure that there is no disclosure, sale, transfer, distribution and/or borrowing of User’s Personal Data to other third parties, without the User’s consent, except in the following cases: 

    1. It is necessary to disclose the User’s Personal Data to partners or other third parties who helped PT. Ide Picup Group to provide available services or services that will later be available on the application and process all forms of user activity within the application. Including processing transactions, payment verification, promotions and product delivery.

    2. PT. Ide Picup Group can provide User’s Personal Data to business partners in accordance with the user’s agreement to use the services of business partners, including other applications or applications that have integrated APIs or their services, or business partners in which PT. Ide Picup Group has collaborated to organize special promotions, competitions or services available on the application. 

    3. PT. Ide Picup Group can provide User Personal Data to third parties who use and integrate the public API provided by PT. Ide Picup Group (Including but not limited to service providers business partners of PT. Ide Picup Group) with applications or applications that operate for the purpose of completing transactions between buyers and sellers on the application or other purposes of using Personal Data as mentioned in Part B of this Privacy Policy. 

    4. Communication between the business partners of PT. Ide Picup Group (such as logistics providers, payments, and other feature or service facilities providers) is needed with users in terms of resolving problems or other matters.

    5. PT. Ide Picup Group can provide User Personal Data to vendors, consultants, marketing partners, research firms/institutions, or similar service providers in the context of marketing activities carried out by third parties, improving and maintaining the quality of PT. Ide Picup Group, as well as other publication activities.

    6. User contact PT. Ide Picup Group through public media such as blogs, social media, and certain features on the application, which is a communication between the user and PT. Ide Picup Group can be seen and known by the general public

    7. PT. Ide Picup Group may share User’s Personal Data with its subsidiaries and affiliates to help provide services or perform data processing for and on behalf of PT. Ide Picup Group.

    8. PT. Ide Picup Group may disclose and/or provide User’s Personal Data to interested parties in the context of carrying out a User creditworthiness analysis. 

    9. PT. Ide Picup Group discloses User’s Personal Data in an effort to comply with legal obligations and/or legitimate requests from law enforcement officers or authorizes state administration agencies.

    10. PT. Ide Picup Group can provide User Personal Data to business partners in accordance with User consent to use business partners services, including the Facebook application, or business partners where PT. Ide Picup Group has collaborated to organize promotions, competitions or special services available on The Fepi application and website.

  2. In connection with the disclosure of User’s Personal Data as described above, PT. Ide Picup Group will/may need to disclose User’s Personal Data to third party service providers, agents and/or affiliates or companies related to PT. Ide Picup Group and/or other third parties located outside the territory of Indonesia. However, third party service providers, agents and/or affiliates or related companies and/or other third parties will only manage nad/or utilize User’s Personal Data in or more purposes as regulated in this Privacy Policy and in provisions of the regulations. Applicable laws and regulations.

D. Cookies

  1. Cookies are small files that will automatically take place on the User’s device that performs the function of saving user preferences and configurations while visiting an application.

  2. These cookies are not intended to be used when accessing other data that the user has on the user’s computer, other than what the user has agreed to submit.

  3. Although the user’s computer device will automatically accept cookies, the user can make the choice to make modifications through the user’s browser settings, namely by choosing to refuse cookies (this choice can prevent the optimal availability of PT. Ide Picup Group services when the user accesses the application).walaupun secara otomatis perangkat komputer Pengguna akan menerima cookies, Pengguna dapat menentukan pilihan untuk melakukan modifikasi melalui pengaturan browser Pengguna yaitu dengan memilih untuk menolak cookies (pilihan ini dapat menghambat tersedianya layanan PT. Ide Picup Group secara optimal pada saat Pengguna mengakses Aplikasi).

  4. PT. Ide Picup Group uses the Google Analytics Demographics and Interest feature. Data thet PT. Ide Picup Group derives from these features, such as age, gender, user interests and other information that can identify users, PT. Ide Picup Group is used for the development of features, facilities and/or content contained in the PT. Ide Picup Group. If the user does not want his data to be tracked by Google Analytics, the user can use the Google Analytics Opt-Out Browser Add-On.

  5. PT. Ide Picup Group may use the features provided by third parties to improve the services and content of PT. Ide Picup Group, among other things, is the assessment, adjustment and serving of advertisements to each user based on interests or visit history. If the user does want ads to be displayed based on these adjustments, then the user can set it through the browser.

E. User Choice and Transparency

  1. Mobile devices in general (iOS and Android) have setting so that the PT. Ide Picup Group application cannot access certain data without the consent of the user. The iOS device will notify the user when the PT. Ide Picup Group application first requests access to the data, while the Android device will notify the user when the PT. Ide Picup Group application loads first. By using the application and providing access to the application, the user is deemed to have given his consent to the collection and use of the User’s Personal Data on his device. 

  2. After the sale and purchase transaction through the application is successful, the Seller and the Buyer (as defined in the Terms and Conditions) have the opportunity to provide an assessment and review of each other. This information may be publicly viewable with the user’s consent. 

  3. Users can access and change information in the form of email addresses, phone numbers, date of birth, gender, address list, payment methods, and bank accounts through the settings feature on the application.

  4. Users can opt-out of receiving information or notifications from PT. Ide Picup Group in the form of bulletins, reviews, product discussions, private messages, or private messages from the Admin via the Application's settings feature. PT. Ide Picup Group may continue to send messages or emails describing transactions or providing information about User accounts.

  5. As long as it does not conflict with the terms of applicable laws and regulations, the User may withdraw consent to the acquisition, collecting, storage, management, and use of User data by contacting PT. Ide Picup Group. If this occurs, the User acknowledges the ramifications of being unable to utilize the Application's services or other services of PT. Ide Picup Group.

F. Security, Storage and Deletion of User's Personal Data

  1. PT. Ide Picup Group safeguards each User's Personal Data held on its system by implementing a variety of security methods and procedures, including passwords and OTP (One Time Password) codes.

  2. Users' Personal Data may also be kept or processed outside the nation by parties working for PT. Ide Picup Group in other countries, or by third-party service providers, vendors, suppliers, partners, contractors, or affiliates of PT. Ide Picup Group. That is the situation, PT. Ide Picup Group shall ensure that Personal Data is protected in accordance with the PT. Ide Picup Group's commitments set forth in this Privacy Statement.

  3. While PT. Ide Picup Group has made reasonable measures to secure and protect Users' Personal Data, please keep in mind that no data transmission over the Internet is 100% secure. As a result, PT. Ide Picup Group cannot ensure the security of data supplied to or sent to PT. Ide Picup Group and providing of information is entirely at the User's risk.

  4. PT. Ide Picup Group will erase and/or anonymize any User Personal Data in its possession. PT. Ide Picup Groups are formed when the User's Personal Data is no longer required to fulfill the purpose for which it was obtained; and (ii) retention is no longer necessary to comply with applicable laws and regulations.

  5. Please keep in mind that certain Users' Personal Data may still be held by third parties, including approved state administration agencies. If we share User's Personal Data with authorized state administration agencies and/or other agencies appointed by the competent government or working with PT. Ide Picup Group, the User agrees and acknowledges that the agency's storage of User's Personal Data will adhere to the agency's data retention policy.

G. Access and Correction of User's Personal Data or Withdrawal of Consent

  1. PT. Ide Picup Group takes reasonable precautions to ensure the accuracy and completeness of User's Personal Data. However, it is critical for the User to tell PT. Ide Picup Group promptly of any changes to the User's Personal Data or if there are any inaccuracies in the User's Personal Data that are within PT. Ide Picup Group's control.

  2. Through customer service, the User has the right to access and correct User's Personal Data that is under the control of PT. Ide Pickup Group. This Privacy Statement contains information on PT. Ide Picup Group. However, PT. Ide Picup Group will process the application only if the User provides appropriate proof of identity to access or modify the data. Where permitted or required by applicable legislation, PT. Ide Picup Group maintains the right to deny any application for access to, or correction of, part or all of the User's Personal Data that PT. Ide Picup Group owns or controls. This includes instances when Personal Data may contain references to other individuals or where a request for access or modification is deemed irrelevant, unserious, or difficult by PT. Ide Picup Group.

  3. The Ide Picup Group has the right to charge the User an administrative fee for processing the User's request to access or rectify Personal Data.

  4. The User may revoke any consent given in respect to the processing of Personal Data under the control of PT. Ide Pickup Group by contacting customer care. This Privacy Statement contains the opinions of PT. Ide Picup Group. PT. Ide Picup Group shall process the User's request for withdrawal of permission within a reasonable time after it is made, and will then cease processing User's Personal Data in line with the User's initial request, unless compelled by applicable laws and regulations. PT. Ide Picup Group may be unable to perform its responsibilities under any agreement between the User and PT. Group Pickup Ideas if clearance is withdrawn. Additionally, if PT. Ide Picup Group is unable to perform its responsibilities as a result of the User withdrawing his consent, any legal relationship between the User and PT. Ide Picup Group has ended and cannot be extended.

H. Complaints regarding User Data Protection

  1. If the User has any questions or concerns about PT. Ide Pickup Group's management or treatment of the User's Personal Data, or if the User believes his privacy has been infringed, the User may contact PT. Ide Pickup Group via customer service PT. Ide Pickup Group or PT. Ide Picup Group concept is embodied in this Privacy Policy, which details the identity of Users and their concerns.

  2. PT. Ide Picup Group will investigate User concerns and will make every effort to respond to them within a reasonable time after receiving them.

I. Storage and Deletion of Information

PT Ide Picup Group will retain user information for as long as the user account is active and may remove it in compliance with applicable legal regulations.

K. Privacy Policy Update

PT. Ide Picup Group reserves the right to modify or alter this Privacy Statement at any time. PT. Ide Picup Group strongly advises Users to read this Privacy Statement carefully and to visit this page periodically for modifications. By continuing to access and use the Application and PT. Ide Picup Group concepts, the User is understood to have agreed to the Privacy Policy amendments.

L. Contact Us

If the User has any questions, comments, complaints, or claims regarding this Privacy Policy, or if the User wishes to gain access to and/or amend his/her Personal Data, the User should contact PT. Ide Picup Group.

 

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